Refund Policy
Refund & Return Policy – Al Hasan Perfumes & Attars
At Al Hasan Perfumes & Attars, customer satisfaction is our priority. We strive to deliver high-quality, original, and long-lasting fragrances. If you are not fully satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns only in the following cases:
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You received a damaged product
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You received the wrong item
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The product is defective or leaking
Return request must be made within 48 hours of delivery.
Conditions for return:
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Product must be unused and in original packaging
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Unboxing video is required as proof
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Return must be approved by our team first
We do not accept returns for:
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Change of mind
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Used or opened products
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Fragrance preference issues (scent liking/disliking)
Refunds
Once your return is received and inspected:
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If approved, refund will be processed within 5–7 business days
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Refund will be issued to the original payment method
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In COD orders, refund may be given via bank transfer or UPI
Replacements
Instead of a refund, customers may choose a free replacement (subject to stock availability) in case of:
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Damaged product
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Wrong product delivered
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Manufacturing defect
Delivery Area
Al Hasan Perfumes & Attars delivers PAN INDIA
Need Help?
For return or refund requests, contact us:
Al Hasan Perfumes & Attars
Bathindi(181152) Jammu.India
Email: alhasanessence.com
Phone: +91-7780821582
